The Brief
Remember how incredible the old Starbucks felt when you walked in to start your day? When everything revolved around encouraged chatter instead of phone screens, and you saw books and newspapers instead of Facebook and Instagram? I'm going to bounce you back into that universe. Come along, but I'm dragging you behind the bar with me and making you work shifts under management bullshit.
The perfect travel-length encounter book: short, brutal true stories you can finish between takeoff and landing, built for a long flight or a long train ride. Maybe skip your Starbucks latte today and digest this instead.
This is a new memoir about ten years inside Starbucks, built from the real stories they never wanted told. If you ever worked at Starbucks (or even if you didn't), I tried to write a kind of multi-worker universe, where it feels like we're all on the floor together in every story, all tying the same green apron and clocking in on the same system.
What if the place you grab your morning coffee felt almost like it built abuse into the schedule? What if the "you're sick, get your own shift covered" line was so normal that most of us didn't realize employment lawyers have a lot to say about policies like that?
This isn't a cute barista memoir. It's ten years inside Starbucks across cities, stores, and managers: the same pressure, the same sickness, the same storms, the same scripts. Raw and unfiltered, pulled straight from a partner's journal. You're getting the real thing from the person who lived it, not a director's cut, not polished by corporate PR, and untouched by any publishing company.
This is a memoir that doubles as a manual for how a giant company quietly chews people up.
This isn't just history. I believe the patterns in this book are still happening right now, which is the whole point of telling it.
This is a true story that reads like fiction: part workplace thriller, part love letter to the people on the bar line. If you ever wore the apron, you'll probably see pieces of yourself in here.
Read how it felt to be on the inside watching a company grinding up people. I'm just painting the frame so you can see the whole picture and decide for yourself what your latte is really costing.