Wicked problems can never be solved-they can only be tamed. And they're a lot more common than we might think. The wickedest problems include the climate crisis, war, terrorism, pandemics and mass refugee migrations. In organisations, we see wicked problems like environmental accidents, hostile takeovers, sexual harassment, health and safety failures, product recalls, industrial espionage and reputational damage. Taming wicked problems requires people to be skilled in critical thinking, decision making, and complex problem solving. But frequently, our organisations and people aren't trained to be able to do these things. In Sorted, risk and crisis management specialist Dr Clive Smallman thoughtfully and elegantly teaches how you can: • Spot and identify wicked problems before they arise • Tame wicked problems and contain their impact • Learn from wicked problems to build reliably safe organisations • Foster resilient, wicked leadership within yourself Once you can spot, tame and learn from wicked problems, you'll be well on your way to turning wicked problems into wicked opportunities.
