If you deal with customers day after day who drive you insane, give you reasons to drink alcohol, or make you want to quit your job, this book is definitely for you. And, maybe a few of your friends. Rest assured, you are not alone. A chaotic and hilarious portrait of a used car lot owner, Julia Karr. Her feisty attitude and fearless approach to managing a business, how it affects her home life and dealings with customers will have you scratching your head about humanity.
