Corinne Ritter's life changes drastically after she loses her husband twice in the same night. Several months later, the Texas native is en route to a family gathering early on Christmas Eve when an emergency shopping trip lands her in the middle of a robbery turned hostage situation. As circumstances deteriorate, she receives a shred of hope in the faceless presence of the 911 dispatcher she only knows" by the soothing sound of his voice. Luke Oliver is counting down to the end of his dispatch shift, anxious to begin his chill-axing tropical vacation. When a frantic caller asks for him, he has no idea it's the faceless Cori he's assisted on two prior occasions. He remains with her throughout the crisis, becoming her calming influence throughout the storm. But will Luke be able to walk away when the time comes, or will this single 911 call change his life forever?
