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  2. Ebooks
  3. Listening Skills

EBOOK

Listening Skills

Kimberly PetersSeries: Office Training
3
(2)
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Pages
68
Year
2015
Language
English
Publisher
The Customer Service Training Institute

About

Today listening skills are more important than ever before. With the increased cost or products and service, mistakes or misunderstanding can waste a lot of time and resources.
In the business world, miscommunication can costs millions of dollars in lost revenue and lost time. In your personal life, miscommunication can cause problems and even damage or end relationships. The problem is that most people never give any thought when it comes to really listening to what people say. they make basi mistakes that result in wrong decisions, misguided efforts and misunderstanding that can wind up causing big problems.
Fortunately, it is easy to learn how to listening carefully and properly. Just knowing the information in this book is often all you need to make a huge difference in your comprehension and retention. Retention is very important. After all, if you don't retain what you hear, does it really make any difference whether you heard it right in the first place? We show you easy ways to help you retain what you have learned for as long as you need it.
Listening Skills is written in an easy to follow and understand manner that requires no previous knowledge or experience. No special education is required either. If you can read the book, you can learn the content. It is that simple.

Related Subjects

  • Business Etiquette
  • Business & Economics
  • Adult Nonfiction
  • Consumer Behavior
  • Customer Relations

Extended Details

  • SeriesOffice Training #1

    Artists

    Kimberly PetersAuthor