Dr. Hans Finzel knows from personal experience the key success factors in every new leader's journey. He shows readers: • The two most important words in a leader's vocabulary • The skills a leader needs to communicate effectively • Why today's effective leaders lead with vulnerability • The contrast between servant leadership and slave leadership • How to lead with both passion and humility • The difference between making a mark and leaving a legacy In this eminently practical book, new leaders in business, education, ministry, and the church will discover how to lead well and love what they do. This follow-up to the international bestseller The Top Ten Mistakes Leaders Make focuses on the ten essential skills every new leader must master.